Privacy Policy

Effective Date: 7 February 2025

1. Introduction

Welcome to Ayana Soaps & Scent Co ("Company", "we", "our", "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website www.ayanasoaps.com or make a purchase from us.

2. Information We Collect

We may collect and process the following data:

• Personal Identification Information: Name, email address, phone number, shipping and billing address.
• Payment Information: Credit card details and other payment-related information.
• Technical Data: IP address, browser type, operating system, and browsing behavior on our site.
• Usage Data: Information on how you use our website, products, and services.
• Marketing and Communications Data: Preferences in receiving marketing materials and communication preferences.

3. How We Use Your Information

We use the collected data for various purposes:

• To Process Transactions: Manage payments, orders, and deliveries.
• To Improve Our Services: Analyze usage to enhance website performance and product offerings.
• To Communicate: Send updates, newsletters, and promotional materials (with your consent).
• To Personalize User Experience: Tailor content and product recommendations.
• To Maintain Security: Protect against fraudulent activities and ensure the security of our website.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share data with third parties in the following circumstances:

• Service Providers: Trusted partners who assist in operating our website, conducting our business, or servicing you, under confidentiality agreements.
• Legal Obligations: When required by law or to protect our rights and safety.
• Business Transfers: In the event of a merger, acquisition, or asset sale.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you.
• Correction: Request corrections to any inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to certain conditions.
• Objection: Object to the processing of your data under specific circumstances.

To exercise these rights, please contact us at [insert contact information].

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites and encourage you to read their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes by posting the new policy on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Ayana Soaps & Scent Co
8B, Jalan Seputeh,
Off Old Klang Road,
Kuala Lumpur, Malaysia
Phone: +60 12-607 7899
Email: shopayanasoaps@gmail.com